RETAIL CONTEXT AND 2016 PRIORITIES

WE OPERATE IN A FAST-CHANGING ENVIRONMENT, SHAPED BY MAJOR CONSUMER TRENDS AND SHOPPER BEHAVIORS THAT CONTINUOUSLY IMPACT THE FOOD RETAIL INDUSTRY. WE SEE INCREASED PENETRATION OF ONLINE AND MOBILE USAGE, AS WELL AS HIGHER ACCEPTANCE OF E-COMMERCE.

  • 3 512multi-format stores
  • 154 000associates

2016 PRIORITIES

In 2016, we will continue to execute and enhance the delivery of our Food Lion “Easy, Fresh & Affordable… You Can Count on Food Lion Every Day!” strategy by remodeling 142 stores in our next market as well as implementing additional elements of our strategy at our 1 100 stores. At Hannaford, we will continue store pilots and expand Hannaford To Go and related e-commerce models. In Belgium, Delhaize will continue to implement the measures of the Transformation Plan, with focus on the roll-out of the new store organization. Meanwhile we will reinforce our commercial position in this competitive market, intensify our e-commerce initiatives, and continue with our expansion of affiliated stores,with a focus on “proximity“ concepts. In Southeastern Europe and Indonesia, we will remain focused on further store expansion and comparable store sales growth. As a Group, we will work towards completing the merger with Ahold in 2016.

WE WILL ALSO:

CONTINUE TO PUT THE CUSTOMER AT THE CENTER

  • Provide a great local shopping experience in stores and online

ENGAGE GREAT PEOPLE

  • Develop a strong performance culture
  • Offer development opportunities

CONNECT WITH COMMUNITIES

  • Support thriving communities
  • Improve our offer of nutritious, sustainable, and affordable private brands
  • Empower healthy and sustainable living

CREATE VALUE IN LINE WITH OUR PEERS

  • Support growth opportunities
  • Realize operating excellence and efficiencies
  • Maximize our assets’ potential and return
  • Align our information technology (IT) and business priorities