Our AssociatesTRUST US TO BE A REWARDING EMPLOYER
WE STRIVE TO EMPLOY DIVERSE ASSOCIATES, PAY FAIR WAGES AND PROVIDE AN ENVIRONMENT THAT IS ABOUT MUCH MORE THAN JUST MONEY.
- 154 000 associates
- Nearly80%of Delhaize Group associates participated in 2015 Associate Engagement Survey
PUT CUSTOMERS FIRST
Healthy lifestyles are an important part of our Supergood ambition to help our customers and associates to live happier lives and eat more healthily. We believe that health and wellness cover areas from fitness and nutrition to managing chronic disease, and that a “one-size-fits-all” approach does not work. Alongside our nutritional innovations in our own brands, we are testing ways of encouraging healthy habits as well as conducting pilot programs in partnership with health experts.
- Mega Image’s “Equilibrium Corner” promotes healthy lifestyles
- Hannaford launches new advertising campaign
Learn to grow
We learn to grow by listening to our associates. We also ensure that we continue to grow as a company by committing to a diverse workforce and supporting our associates. For example, we provide them with training that enables them to develop in their careers while also improving their service to our customers. And we grow by using technology to help us move to “zero waste” and to benefit the communities we serve.
- Expanding Delhaize Group’s diversity work
- Delhaize Serbia’s Learning Fairs reinforce the company’s commitment to associate learning
Because we put customers first, we tailor our stores to the characteristics of their communities to make them more attractive to local shoppers. How we staff our stores is crucial to this effort. Community outreach is key to leading locally, and we partner with organizations sharing similar values.
- Annual volunteer day in Greece sees a record number of participants and actions
- 52 Weeks – 52 ways to feed and care for children in Greece
Drive profitable growth today and beyond
Our associates are on the “front-line” in our stores. Feedback from them is crucial to sustaining our success, helping to drive profitable growth today and beyond.
- The Associate Engagement Survey
- Delhaize Belgium goes for zero food waste
Being a Supergood employer
Healthy lifestyles are a key part of our Supergood ambition; our goal is by 2020 for all of our companies to promote good nutrition, physical and mental health, and safety at work through health-related programs for our associates.
One example of our healthy associates program in action is at Delhaize Serbia where the company arranged more than 2 000 basic medical check-ups for associates in 2015. And, in order to emphasize the importance of prevention, Delhaize Serbia arranged more than 500 mammography screenings for the most vulnerable groups of associates (women older than 45).
When we talk about determination, we are talking about a commitment to perform, even if barriers stand in our way. We know we can count on each other to perform his or her role to achieve our goals together. We are accountable and we deliver.
Integrity means that we are authentic. We are honest with ourselves and with others. We are fair and principled towards our colleagues, our suppliers, our customers, and our communities. We stick to our word. We do things the right way, every day.
Courage is required to take the road less traveled. We dare to challenge ourselves, each other and our competitors. We are commercially aggressive.
If we are going to Learn to Grow, we better be humble. Because the humble person is inspired to teach and to learn from others, as well as to be alert to external developments. We always look for ways to serve others and respect the role each of us plays in delivering on our commitments.
Finding the humor of the situation helps to put things in perspective and enables us to appreciate both our successes and our setbacks. And while work is serious, humor keeps us from taking ourselves too seriously.Humor makes work enjoyable while sparking creativity and innovation. Humor makes us different.